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Virtual Learning Platforms

Context

The DfES (Department for Education and Skills) at one point defined learning platforms as follows :
« It is an umbrella term that describes a broad range of ICT systems used to deliver and support learning. As a minimum, we expect it to combine communication and collaboration tools, secure individual online working space, tools to enable teachers to manage and tailor content to user needs, pupil progress tracking and anytime/anywhere access. You might hear the term learning platform being applied to a virtual learning environment (VLE) or to the components of a managed learning environment (MLE) ».

The specification document for these platforms published by BECTA also states that “a learning platform is not expected to be a single product but rather a collection of interoperable systems or modules…. Each may perform discrete functions, but collectively they should deliver the requirements.” So the term “learning platform” incorporates the notion of a set of modules or services that interact. This definition differs from the original concept of the virtual learning environment, which was essentially an integrated set of services presented together in a common interface. Initially, many of these virtual environments mainly consisted of closed proprietary systems.

In early 2000, schools started to discover the virtual learning environment. The priorities identified under the major policy initiatives led to a series of activities aimed at providing every child with an online personalised learning space by 2008 and every school with its own integrated management and learning system by 2010. Schools have made considerable investments in learning platforms. At the same time, many local authorities offered centralised learning platforms for the schools in their area.

BECTA has worked in collaboration with the private sector to draw up a list of approved suppliers of learning platforms5 and defined a framework identifying the mandatory and optional features required of any platform.6 BECTA also created SIFA UK7 which brings together public and private sector representatives to implement the Systems Interoperability Framework (SIF), designed to support vertical and horizontal data transfer between different systems and define a British data model8 which is still being developed.

Uses and Users

As the agency responsible for the coordination, development and dissemination of the national digital strategy, BECTA has specified the functions of learning platforms and divided them into four categories :

  1. content management: enables teaching staff to create, store and adapt resources and exercises accessible online;
  2. curriculum mapping and planning: offers tools and storage spaces to support learning assessment, customisation, lesson planning, etc.;
  3. learner engagement and administration: allows access to information about the student, attendance, calendar, e-portfolios and information management;
  4. tools and services for communication and collaboration: provides communication tools such as email, messaging, discussion forums and blogs.

Learning platform models

Two main learning platform models can currently be identified in British schools: the “institutional” (in-house) model and the centralised model.

The “institutional” model : financed from the school budget, platforms opting for this model are generally acquired within a structured service. Several open-source systems such as Moodle nonetheless represent a low-cost alternative, at least for secondary schools. The relative ease with which a copy of Moodle can be downloaded, installed and managed by an ICT technician makes it interesting for schools; but the fact remains that most primary schools do not have an ICT technician and are therefore unable to take advantage of this type of system. Moreover, the OFSTED inspection report on the use of virtual learning environments (2009) emphasises that all schools surveyed were concerned about the staff costs needed for developing it and the availability of specialised assistance. Primary schools are also concerned about the cost of acquiring a virtual learning environment and many of them expect their local authority to centrally fund this type of environment for all schools within the same area (OFSTED 2009).

The centralised model : platforms within this model are supplied to several schools in a given area and are financed, hosted and managed by the local authority. In England, the members of the Regional Broadband Consortia, in particular the London Grid (LGFL, http://cms.lgfl.net/web/lgfl/homepage), Birmingham Grid
(BGFL, http://www.bgfl.org), Northern Grid (NGFL, http://ngfl.northumberland.gov.uk/), and South-Western Grid (SWGfL, http://www.swgfl.org.uk/) are examples of this. Each network has its own approach to the model, involving a variety of suppliers and technologies. However, it would appear that a there is an increasing tendency towards a common goal of providing schools with a platform tailored to their needs rather than a single centralised model. This model is dynamic, as is the work of updating by the authority to stay abreast of platform technologies, the development of common data standards and integration of the emerging mobile technologies into their platforms.

In the UK market today, there are commercial learning platforms. However, open-source models are offering them fierce competition and growing numbers of schools are abandoning their commercial or centralised platform in favour of an open-source platform, particularly Moodle. Several reports discuss how these
institutions weighed up the merits of the different systems before switching. They conclude that, in terms of functionality, proprietary systems and open-source systems have the same rating. By contrast, open-source products such as Moodle are more highly rated in terms of ease of use, flexibility and control (see these reports at : http://collaboration.BECTA.org.uk/docs/DOC-1240; http://collaboration.BECTA.org.uk/docs/DOC-1241).

In Northern Ireland, a regional approach was adopted and a centrally managed platform was made available to the 350,000 teachers, pupils and support staff.9 Similarly, Scotland has adopted a regional approach with its centralised platform GLOW.10 Wales also offers some of these functionalities through the NGfL Cymru network and at least 50% of schools have a Web environment. However, even when learning platforms are provided centrally, some schools choose to install their own systems. Some studies suggest that this trend has its origin in the sense of ownership and control felt by a school when it has its own learning platform in contrast to an imposed centralised platform.

In Northern Ireland and Scotland, although the centralised platforms are available to all schools, it is not obligatory to use them, since in some cases schools are allowed to install their own virtual learning environment. Analysis of the relative merits of a centralised platform as against a local school platform in a school reveals that the centralised system undoubtedly offers value in terms of future-proofing, identity management and security, data management and coordination, and universal access. Schools do not need to concern themselves with the technology and can focus all their attention on the educational aspects. Virtual learning environments that are installed in schools and are not part of a structured service require ongoing technical assistance and their use is concentrated mainly within the school, which does not optimise the potential for collaboration, sharing and involvement outside of school.

Overall, the United Kingdom has invested considerable funds and resources to meet the priorities set out in its online learning strategies. Recent studies indicate, however, that despite these efforts, ICTE integration has not fulfilled the initial expectations and has not yet succeeded in transforming the overall learning environment.

Deployment
In its Harnessing Technology Review for 2007, BECTA indicated that 11% of primary schools and 46% of secondary schools used a learning platform. In 2008, the same study showed that while the number of schools using learning platforms was still increasing, the trend was slower than expected and acknowledged that the target of providing a personal online learning space for each pupil by 2008 would not be met (BECTA, 2007). Although there is increasing take-up of learning platforms, progress remains uneven and slow. Moreover, it is more marked in secondary than in primary schools. Were the initial expectations – that the modes of teaching and learning would be transformed through the introduction of a set of information and communication technologies, including learning platforms – simply too ambitious? The definition of “effective teaching methods” is still at an early stage in the United Kingdom and it is increasingly obvious that the type of systemic change that has to underlie the process takes time, resources, coordination and organisation. There are no quick or simple solutions. However, the studies have identified a number of recurring factors which, if addressed, could lead to increased use. They include :

• a clear vision in the school of the uses of a learning platform
• a comprehensive training programme
• sufficient practice time for teachers
• provision of technical and pedagogical support
• good management and effective organisation throughout the school
• sufficient access points to the platform so as not to be dependent on a fixed schedule
• setting out clear guidelines and examples on the potential uses of the technology to improve teaching
methods

More fundamentally, the implicit message emerging from most studies and evaluations is that the current organisation of schools does not lend itself readily to the use of learning platforms. When computers can only be accessed in laboratories open at fixed times, it is not possible to apply the principle of permanent availability that is required for effective use of an online environment. Similarly, limiting access to the duration of a typical 45-minute lesson can be frustrating for users because of lack of time.

According to a BECTA study, the use of technology in schools simply for presentation purposes may also be a barrier. This finding suggests a traditional pedagogical orientation with the teacher in charge, presenting material and controlling the class. BECTA’s “Landscape Review” on the impact of ICT in schools (2007) identified a traditional mode of operation in which teaching is structured according to subject: “Unless deliberate steps are taken, VLEs can replicate the stage- or discipline-oriented divisions that exist in some schools.” (BECTA, 2007, p. 55)

Teachers very often lack understanding and knowledge about the deployment of learning platforms. But simply replicating more traditional teacher/taught models will not encourage a more interactive studentcentred approach, which could explain why learning platforms are used more as sources of content than as sources of collaboration and communication.

It is interesting to note that, taken together, all the factors identified concern schools and teachers and relate to the way schools are structured, their management, and the pedagogical stances of their teachers. The limited uptake seems to be linked to lack of understanding of effective pedagogy on the one hand, and on the other to the complexity, time, organisation and support needed to change teaching practices. This would imply a need to develop a strategy focusing more on bottom-up approaches that encourage the training of teachers and are strongly oriented towards pedagogy.

The importance of identifying a problem to which the virtual learning platform might offer a solution is a central element in the case studies devoted to the use of learning platforms. In the case studies BECTA conducted in 2006, the problems of communication, of increased involvement of parents, of availability of resources, and of the need for a teamwork approach in curriculum planning were all seen as issues that can find solutions through the use of learning platforms. In a 2008 study that looked at models of innovative online learning for 14-19 year olds, BECTA described other practical problems that had prompted the schools and colleges in question to use learning platforms. These problems included:

• reduced staffing;
• limited space in schools;
• being able to guarantee 14-19 year old students access to as many subjects as possible in accordance
with official requirements;
• geographical barriers;
• struggling with administrative workload.

Alongside these practical issues, BECTA also identified educational goals that schools and colleges wanted to achieve. These included :

• winning over demotivated students;
• offering new challenges to gifted students;
• enrich “direct” student learning;
• improving the student learning experience generally;
• personalising the learning experience.

The findings indicated that learning platforms enabled schools and colleges to achieve these objectives and to address practical problems.

The transition from pilot to mainstreaming raised questions related to training and support, supply and access to equipment, and also the management of the process. Because schools need to hire more teachers, acquire more peripherals and offer higher access speeds, their funding should also be increased, and for groups of schools working together in a collegial structure, better management needs to be secured and the administrative burden on staff has to be limited. In other words, while it is clear that learning platforms can help to deal with the practical and pedagogical problems of a school, the questions of costs, access (both at and outside school), and working practices also need to be addressed if their use is to be mainstreamed (BECTA, 2008).

Governance

If governance is about making decisions and implementing them transparently, effectively and inclusively, what would good governance look like in large-scale deployment of a learning platform?

The evolving concept of education as a total package of services for children requires an intersectoral and community engagement involving the various stakeholders, the policy-makers and those responsible for implementation at national, local and school level. Studies in the field of implementation of ICT in the British educational system make it possible to identify five key areas of governance and the related issues :

TABLEAU

Area Issues

  1. Management / Intersectoral collaboration, leadership
  2. Funding / Disparities, sustainability
  3. Technology supply / Differential resources and procurement
  4. ICT training / Limitations of the national training programme
  5. Pedagogy / Limited impact

These areas and issues highlight the complexity of implementation given the multidimensional factors at each level (national/macro, local/meso and school/micro) and within each level.

In relation to management and intersectoral collaboration, concerns are expressed at all levels regarding :

• the lack of professional expertise to guide decision-makers
• the lack of leadership
• the lack of consultation with schools
• inconsistency in the implementation plans for ICT in schools
• multiple competing initiatives unrelated to ICT.

Key players and decision-makers in local authorities have been given roles and responsibilities for which they had little or no ICT expertise or qualifications. Decisions on priorities were complicated by the number of competing and equally important initiatives. At the same time, all parties were affected by problems relating to management. In schools, leaders had to be able to coordinate and manage many aspects of provision, training and pedagogy. In many cases school leadership was inadequate. This problem was not confined to schools : local authorities also had difficulty in collaborating with several organisations, particularly in delivering consistent implementation programmes.

The supply of technology and funding was another problematic issue in terms of governance. Across the United Kingdom, there are different models. In Northern Ireland, the framework foresees an infrastructure, connectivity, content and learning platform provided centrally by the local Education and Library Boards (equivalent to LEAs) to all schools, although schools control their own ICT budgets. Under this model, activities related to procurement, financing and contract management are less likely to cause problems for schools. The requisite expertise must, however, be available at regional level. In England and Wales, schools generally secure their own ICT services. Such knowledge and expertise are therefore desirable both in schools as well as within local authorities, which are also engaged in supplying a wide range of regional ICT services and therefore need the appropriate expertise in this field.

Finally, the programmes for training and implementation in classroom practice suffer from the lack of leadership and contextualisation within the local environment, and from lack of support and assistance to teachers. Extending the analysis to the whole of British policy for integrating ICT into education, questions of governance in the implementation of virtual learning platforms raise the following key issues :

• successful decision-making depends on the dissemination of information, knowledge and expertise between and among the multiple agencies involved;
• the complexity and lack of linearity in the implementation of ICT must be understood by all stakeholders;
• good leadership is required at all levels;
• agencies supporting schools must understand the complex interdependencies between supply, training, and pedagogy and be able to provide support to schools in these areas;
• collaborative work must take place between the different levels and within them;
• coordinated decisions must be taken depending on priorities and other competing initiatives;
• training programmes must be tailored to local needs and ensure the provision of guidance on effective teaching methods.

Key Success Factors

The deployment of a virtual learning environment or a platform for large-scale learning is a complex and multifaceted process in several respects. It can be problematic because of its architecture and design. Large-scale training models can be expensive and complicated; the production and maintenance of the required materials can be resource-intensive; and technical assistance services must be provided continuously. These important issues relating to supply, training, support and sustainability must be addressed from the outset.

In an overview of ICT commissioned by BECTA, Peter Twining (professor of education at the Open University) and his colleagues pinpointed a sense of ownership (or consent) among end users, and identified it as crucial to the success of the deployment: “It is recognised that, without this ownership, the anticipated changes may be subverted, undermined or blocked” (p. 74).

He suggests several ways of establishing this sense of ownership or “buy-in”:

  1. equipment levels
  2. training
  3. leadership
  4. showing examples of best practices
  5. showing how the technology meets a real need
  6. establishing multi-disciplinary teams
  7. collaboration to develop digital resources
  8. establishing realistic, manageable and achievable targets
  9. ensuring that all activities are aligned to one common goal

The importance of these factors is echoed in the findings of the interviews, surveys and evaluations analysed in our report. Success appears to be associated with the ability of decision-makers and those implementing platforms to harmonise their ideas and objectives, to ensure a collaborative climate among the various groups, to move towards a common goal, and to provide strong leadership.

4 Metadata Guide for Tagging, version 1.11, Curriculum Online, produced by the DfES in collaboration with Simulacra, Schemeta, 2003, available at : http://industry.becta.org.uk/content_files/industry/resources/Key% 20docs/metadata_guide_tagging_v1_11.pdf

5 Approved Suppliers Becta learning platform services framework. This list provides detailed information on suppliers. It is available at : http://industry.becta.org.uk/content_files/industry/resources/Key%20docs/framework_%20suppliers.pdf


6 Learning platform technical specifications, a set of technical specifications that each supplier’s learning platform must provide. Compliance with these specifications allows suppliers to be listed in the Becta list of approved learning platform suppliers. The relevant document is available at : http://industry.becta.org.uk/display.cfm?resID=27054.


7 Information on SIFA UK is available at : http://www.sifinfo.org/uk/


8 Data model: a description of the structure, properties and domain (i.e. all allowed values) of digital data processed and/or stored in a computer application.

9 Information on LNI is available at : http://www.c2kni.org.uk/


10 GLOW is presented in detail at the end of this section on the United Kingdom. Additional information is also available at : http://www.itscotland.org.uk/glowscotland/

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