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The case of Catalonia :  an approach based on teacher demand

Context

Since 1983, the Department of Education of Catalonia has pursued continuous action in support of ICT in an integrated approach combining investment in school equipment and telecommunications infrastructure, teacher training, and the provision of digital resources and services. Actions in these areas have been accompanied by various support measures, such as the creation of the role of ICT coordinator (coordinador ICT), intended to drive forward the school’s ICT strategy and at the same time to create a community of innovators (ICT coordinators’ network).

Adopted in 1986, the programmes PIE (Programas de Informática Educativa) and PMAV (Programas de Medios Audiovisuales) were a resounding success and led to the creation of the portals XTec (Xarxa Telematica Educativa) and edu365 (see below for a more detailed presentation of edu365).

PIE and PMAV

The ambition of the five-year PIE programme was to systematise all actions previously developed for hardware and software, for curriculum development integrating ICT, for teacher training, educational digital content, etc. The PMAV programme focused on the application of audiovisual material to teaching by working on digital content, accreditation, coordination of initiatives, teacher training, production of video tutorials, etc.

In 2001, the EDUCAMPUS initiative was launched by the Autonomous Community of Catalonia as part of a top-down approach. This initiative contributed in particular to the training of many teachers (200,000 higher education students enrolled in higher education, including teachers undergoing initial training) but was not really used as an environment for work with/by the pupil, although this was one of its initial objectives. It was undertaken following the successful creation of the Open University of Catalonia in 1995, and teachers, especially in secondary schools, were very proud to be following a path similar to that of their colleagues in higher education.

Catalan teachers were immediately interested in MOODLE, again inspired by what was happening in universities, where MOODLE was already well established (the eleven Catalan universities currently use MOODLE). MOODLE is regarded by some as a CMS (Course Management System), by others as a VLE (Virtual Learning Environment). Its modular structure explains this difference in perception: while it was originally a CMS, this tool has a capacity for development that has enabled its community of users/developers to add additional modules allowing it to perform new functions not initially available, such as tracking student test results.

Experiments therefore developed step by step, at the initiative of teachers and schools. This time as part of a bottom-up approach (in contrast to EDUCAMPUS), the Department of Education of Catalonia supported these initiatives. In 2004-5, a server was installed in the Autonomous Community of Catalonia for schools to download MOODLE software. Some 900 Catalan schools were involved. The free choice given to schools led in some cases to the coexistence of five versions of MOODLE in a single institution. This situation created a heavy workload in maintenance as well as for the server of the Autonomous Community of Catalonia, and consequently an ‘institutional’ version of MOODLE was adopted in 2007: AGORA.

As regards the training offered to teachers, an online training system, set up by the Open University of Catalonia (Universitat Oberta de Catalunya, UOC) has also helped to develop teachers’ interest in ICT. For well over a decade, primary school teachers – who held the equivalent of a bachelor’s degree (in Bologna terminology) – have been able to take two-year online courses. This enabled them to obtain a master’s level qualification entitling them (to their great satisfaction) to teach at secondary level. In terms of curriculum, as of the school year 2007-8, the Department of Education put in place a new programme aimed at primary and secondary education, which integrates digital skills transversally in each subject. As a result of this integrated set of actions, the ca. 2,200 state schools in Catalonia are currently equipped with broadband internet access (2Mb/s); an annual plan for training activities, mostly through distance learning, has 22,000 enrolments; and a platform offering digital content and services (edu365) provides each pupil with a virtual workspace (on condition he/she makes use of it).

Components

Virtual learning platforms are known in Catalan as Entorn Virtual d’Ensenyament Aprenentatge (EVEA), or campus virtual, or plataforma elearning. They are seen as a central component in the range of pedagogic tools capable of integrating all the uses made possible by the ICT equipment now supplied to schools (computers, cameras, video projectors, etc.) into a single environment. An EVEA is thus defined as a virtual space, accessible via the Internet, which brings together various applications that facilitate the organisation of digital content and learning management. Its users are the teachers, pupils and administrators who register in the system according to a specific profile that enables them to access various services variously offered.

In terms of applications, an EVEA offers :

• communication tools: forums, chat, messaging, etc.

• learning tools: (web pages, presentations, etc.) and various activities • tools for management and organisation: calendar, diary, notice board etc., including tools for monitoring and evaluating students. Various platforms have been created for different uses and target groups.

XTEC

XTec is a portal devoted to the educational use of ICT by teachers and schools, providing a remote access service for teachers, an email service which currently has more than 220,000 accounts, and various other services for its users, such as facilities for creating digital content and collaboration. More than 70,000 teachers are registered and more than 1,000 schools have registered their web platform there.

XTec provides a powerful infrastructure of servers and communication equipment, through a broadband network (2 Gb/s capacity) to which educational institutions are connected.

XTec (which stands for Xarxa Telemàtica Educativa de Catalunya, Educational Telematic Network of Catalonia) in fact dates back to 1988, when videotext and full duplex protocols were used. In 1995, XTec services were brought to the Internet.

AGORA

AGORA is a service of the educational computer network in Catalonia, accessible via XTEC, which provides schools with the necessary infrastructure and support to create and manage the dynamic environments of school MOODLE platforms.

The installation and updating of servers are handled by XTEC, both to relieve schools of these activities and to ensure their optimisation. Schools are responsible only for managing content, users and activities. Only tested modules are made available to schools. AGORA keeps schools informed of new MOODLE features. The AGORA project started in July 2007 with 45 schools; in February 2008, the second phase started, with 300 schools. Since September 2008, this MOODLE service has been open and accessible to all schools. Specifically, AGORA contains: access to the application form for the service, discussion forums, information boards about the service, documentation installed on platforms and help.

Accompanying measures have been implemented, such as online courses to teach the operation of both AGORA and MOODLE; in the latter case, the courses are offered by universities.

AGORA is used by state primary and secondary schools. Private (but publicly funded) schools almost all have a platform, but not running MOODLE; they prefer PEDAGOGIA INTERACTIVA.

In addition to MOODLE, AGORA provides an intranet/intraweb tool specially designed for institutional communication, a role for which MOODLE is not specifically designed.

AGORA is an extremely powerful system and has no problems with technical capacity, however intensively it is used.

edu365.com

edu365, a portal for pupils, came into service on XTec in 2001. It provides pupils with a digital desktop, a diary, digital educational contents related to the curriculum, a personal workspace that can serve as the digital portfolio for the pupil’s work, online consultations with teachers, and general information for parents. On edu365, institutional contents are classified by subject and time of use. In general, teachers do not create these resources; instead, they search for them online and tag them. The content offer comes essentially from publishers; this consists mostly of digital (as opposed to digitised) textbooks which are aligned with the curriculum. Partnerships are agreed with museums and various other organisations to expand the supply of digitised content.

edu365.com was selected in early 2010 in the United States to be part of the Computerworld Honors Collection (http://www.cwheroes.org/his_4a_detail.asp?id=4431).

CLIC

CLIC is a virtual community of teachers active in producing digital educational contents. These are a set of applications based on open source software that can be used to create various types of educational multimedia activities. CLIC is also a service of the Department of Education of Catalonia, created with the aim of supporting the dissemination and use of such resources, providing an area for cooperation open to participation by all educators who wish to share materials created using CLIC applications.

Diagram of all services by users in Catalonia

Deployment

Deployment of Virtual Learning Platforms in Catalonia has been gradual. Starting in 2004, this deployment now covers just over 50% of state schools, i.e. nearly 1,200 of a total of approximately 2,200 schools (private schools not included). The following table gives the figures for this deployment during the last period:

TABLEAU

While the virtual learning platform system is regarded by the officials concerned as a success among teachers, only 10% of schools have students as users.

Some schools create accounts for parents on their own sites, but this is very rare.

Many initiatives have been undertaken to provide in-service training of teachers, whose involvement is seen as a key factor of success. The involvement of head teachers is also essential (it is even ‘decisive’ according to one official interviewed). This is what justifies the many teacher training and coaching activities carried out in Catalonia. Local services organise conferences to educate school leaders, all the more so because a recent law (Ley de Educació de Catalunya, LEC) gives more autonomy to schools. This law stipulates that it is now obligatory to provide digital services to pupils (Article 89).

Uses and Users

Pedagogic Uses

As in the case of Andalusia, and in the absence of evaluation studies, those responsible for implementation of these platforms consider their educational use to be growing steadily. As observed elsewhere, use by pupils is low. One official who was questioned estimates that “Perhaps 10% of pupils in the more than a thousand schools with a platform use it regularly.”

Communication Uses

Communication among teachers is growing gradually, followed to a lesser extent by teacher-pupil communication. Communication between teachers and parents is very underdeveloped. Unlike Andalusia, Catalonia has not developed a platform specifically dedicated to communication with parents.

Administrative Uses

There is at present little interest in exchange of data between institutions. Catalonia has no equivalent to Andalusia’s SENECA platform. 14 The sizeable increase in the number of users between August and December 2009 is due to the permanent closure of EDUCAMPUS and transfer of these users to AGORA.

Governance

The Catalan officials interviewed consider that governance problems, where they exist, sit rather within schools than as part of external governance. Schools make their requests to the Department of Education of Catalonia, and relations between them and the central level on the one hand and local authorities on the other hand are clearly defined.

Technology choices and security

As a consequence of teacher preferences, the great majority of Catalan virtual platforms use MOODLE technology. The Department of Education of Catalonia provides all the necessary technical support services. In comparison with proprietary solutions, the flexibility of open source software is stressed; it is considered an asset in resolving potential security problems. Three options are available for schools that use MOODLE for their platform: installing a local server specific to their institution (faster, more customisation); using an external server in exchange for a fee; and hosting by AGORA (free, slower, more uniform, but easier to manage). Schools are responsible for user management, selection and sequencing of digital educational content of various origins, assignment of teaching activities and managing backup copies of platform data. They are also responsible for assigning and managing identifiers. Two security levels are provided on the portals of educational institutions and are managed by means of differentiated access rights – for users who can access the institution and the smaller number who can access classes.

Success Factors

The adoption of a bottom-up approach (after only partial success with a top-down approach), building on the preference expressed by the teachers for MOODLE, is considered a key to success. The training activities directed at teachers are regarded as another factor contributing to success. The involvement of teachers thus remains the backbone of the policy pursued by the Department of Education of Catalonia. “Involving head teachers is almost even more crucial”, according to one official interviewed. To encourage this involvement, training activities, coaching, etc. are arranged and conferences are organised by the local services. A coaching programme was conducted in 2009-2010 to train 200 trainers who will become school advisers for all ICT matters.

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